Holiday Inn Express & Suites Dewitt Syracuse, an IHG Hotel
Qué dicen los huéspedes
The staff was amazing! Usually, hotels make your bed and change your towels only on the third day of your stay or if requested. Here, our room was tidy everyday! Beds were made and towels were changed. When we arrived they had cold water and soda available and breakfast was really wonderful with a variety of choices everyday. I wish they had a waffle maker but they did have a pancake maker. The first I have ever seen.
Susan
octubre de 2024
Staff was very nice. Everyone was very accommodating. The only downside was the whole facility was under rehab. We were stepping over cords and seeing most signs were taped to the wall or laying on the carpet to direct folks through the space. Certainly nothing the staff could do, they were very apologetic over the fact that they were in the midst of reconstruction.
Jody
marzo de 2025
For a 2-star, the breakfast has a wide variety and products from good brands. Free-flow coffee and tea. The room is spacious, comes with a coffee/hot water machine, and is clean. The staff are super friendly and accommodating.
Thao
mayo de 2024
We were there to pack my daughter out of college, so didn't spend a lot of time in the hotel. The room was large and comfortable, with a fridge and microwave. The beds were comfortable, with plenty of good pillows. The location was a bit off the beaten path, so quiet, but also well situated to access restaurants and the university area with a ten-minute drive.
Susan
julio de 2024
The hotel is easy to get to and met all of our expectations after a long drive. The staff were friendly, especially in the breakfast area and the property is clean and well maintained. Breakfast had a lot of good options. We would stay here again.
Margo
octubre de 2024
Staff super friendly. Took care of request (burned-out lightbulb) right away. The tub was a great size for a nice soak. Breakfast offerings are plentiful.
Julie
mayo de 2024
We were placed in a recently renovated room and it looks and feels great. Clean, well organized and the blackout shades were amazing. The new lobby is just as awesome. The service was fantastic at breakfast and the food options were especially good. Lots to choose from.
Carrie
marzo de 2025
The hotel was very clean. We could smell that as soon as we walked into the facility. We travel a lot because of our college daughter going to Syracuse Univ. And we have stayed in many hotels. This hotel was very clean and the staff was very pleasant and helpful.
Tiffany
octubre de 2024
The staf was universally friendly, knowledgeable and helpful. From front desk to housekeeping to a couple maintenance workers I encountered. All wonderful.
James
mayo de 2024
Very clean, spacious room, enough linens , great morning breakfast ( we didn’t really eat, but seen it) awesome coffee and creamer! They also had Dove soap pumps at sink, and in shower! Great hotel!
Heather
febrero de 2023
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